Students

CSSO Speaker Series: Amir Goldberg

admin — Wed, 17 Sep 2025 19:39:15 +0000

Amir Goldberg Professor Of Organizational Behavior and (by courtesy) Sociology
Stanford Graduate School of Business
The Managerialization of Everyday Life From 1950 to the Present

Laurent Picard Distinguished Lecture: Lauren Rivera

admin — Wed, 17 Sep 2025 19:43:17 +0000

Tainting or Telling: How the Meaning of Social Ties Varies Across Discipline Presented by Lauren Rivera

Peter G. Peterson Professor of Corporate Ethics, Professor of Management & Organizations

Kate Arthur shares insights into literacy in the age of AI in UNESCO keynote

admin — Wed, 17 Sep 2025 18:36:14 +0000

What does it mean to literate in the age of artificial intelligence? According to Kate Arthur (EMBA 2021) , literacy is about more than knowing how to read or write, it’s about having the tools to understand the world around us and our active role in shaping it. Arthur’s own sense of literacy was upended when she was introduced to language of computing. Now an adviser at the Montreal AI Ethics Institute, Arthur has been exploring traditional, computing and AI literacies since the early 2000s.

Customer service chatbots are everywhere, but people prefer human agents to deal with some issues

admin — Wed, 17 Sep 2025 18:32:26 +0000

The use of customer service chatbots has grown rapidly. Maybe a little too rapidly, according to Vivek Astvansh, an Associate Professor of Quantitative Marketing and Analytics at ɬ�﷬ Desautels. The worldwide chatbot market has expanded from US$370 million in 2017 to US$2.2 billion last year, but customers are not always satisfied with the service they provide. “When shoppers want sensitive or precise information, they seek human agents, not chatbots,”says Astvansh.

Experiential Learning at ɬ�﷬ Desautels Online Info Session

admin — Wed, 17 Sep 2025 14:59:07 +0000

Join us for an online info-session on Friday, September 26 to learn more about Experiential Learning at Desautels.

Revisiting the CEO effect through a machine learning lens

admin — Tue, 20 May 2025 13:55:16 +0000

Authors: Hajime Shimao, Sung Joo Kim, Warut Khern-Am-Nuai and Maxime C. Cohen

Publication: Management Science
Forthcoming, Articles in Advance: published online 2 Apr 2025

Abstract::

Managing channel profits with positive demand externalities

admin — Tue, 20 May 2025 15:02:19 +0000

Authors: Long Gao, Dawei Jian, Mehmet Gumus, and Birendra K. Mishra

Publication: Management Science
Forthcoming, Articles in Advance: first published online 31 January 2025

Abstract::

Reparative consumption: The role of racial identity and white guilt in consumer preferences

admin — Mon, 12 May 2025 15:56:53 +0000

Authors: Rishad Habib, Ekin Ok, Karl Aquino, Siddhanth Mookerjee and Yann Cornil

Publication: Journal of Consumer Research
Forthcoming
Published online 04 April 2025

Abstract::

Coins, cards, or apps - Impact of payment methods on street parking occupancy and search times

admin — Tue, 20 May 2025 15:05:36 +0000

Authors: Sena Onen Oz, Mehmet Gumus, and Wei Qi

Publication: Production and Operations Management
Forthcoming, Express: first published online 9 May 2025

Abstract::

From confusion to fusion: A new organizational form and the evaluation of category spanning in an established form

admin — Tue, 20 May 2025 15:10:34 +0000

Authors: Heewon Chae, Daphne Demetry, Deepak Nayak, and Todd Schifeling

Publication: Academy of Management Journal
Forthcoming, Articles In Press: published online 31 March 2025

Abstract::

Harambee! A triadic perspective on social impact: Organizations, evaluators, and target beneficiaries in Kenya

admin — Fri, 16 May 2025 14:30:49 +0000

Authors: Anna Kim

Publication: Administrative Science Quarterly
Volume 70, Issue 1, March 2025, Pages 246–291

Abstract::

Strategic best-response fairness framework for fair machine learning

admin — Tue, 20 May 2025 13:41:31 +0000

Authors: Hajime Shimao, Warut Khern-Am-Nuai, Karthik Kannan, and Maxime C. Cohen

Publication: Information Systems Research
Forthcoming
Articles in Advance: published online 7 Apr 2025

ɬ�﷬ Institute of Marketing (MIM) Seminar: Dr. Brent McFerran

admin — Tue, 16 Sep 2025 18:05:59 +0000

Dr. Brent McFerran

Simon Fraser University

Limiting Accessibility: How Targeting Consumers with Disabilities Constrains Acceptable Prices for Innovations

PhD Online Information Session: Tuesday, October 28, 2025

admin — Tue, 16 Sep 2025 15:45:47 +0000

Join us for an online information session to learn more about doctoral studies at the Desautels Faculty of Management, ɬ�﷬.

Date: Tuesday, October 28, 2025

QS Discover & Connect Fair: MBA

admin — Wed, 03 Sep 2025 17:48:15 +0000

Master's Fair & Networking in Montreal

QS Discover is an exclusive and free event with top master's programs under one roof waiting to meet you. Take advantage of our giveaways and special offers available to all attendees.