Students

Desmarais Global Finance Research Centre (DGFRC) Seminar: Torben Andersen

admin — Mon, 03 Nov 2025 18:41:39 +0000

Torben Andersen Northwestern University

The Granular Origin of Tail Dispersion Risk

Managing channel profits with positive demand externalities

admin — Tue, 20 May 2025 15:02:19 +0000

Authors: Long Gao, Dawei Jian, Mehmet Gumus, and Birendra K. Mishra

Publication: Management Science
Forthcoming, Articles in Advance: first published online 31 January 2025

Abstract::

Reparative consumption: The role of racial identity and white guilt in consumer preferences

admin — Mon, 12 May 2025 15:56:53 +0000

Authors: Rishad Habib, Ekin Ok, Karl Aquino, Siddhanth Mookerjee and Yann Cornil

Publication: Journal of Consumer Research
Forthcoming
Published online 04 April 2025

Abstract::

Coins, cards, or apps - Impact of payment methods on street parking occupancy and search times

admin — Tue, 20 May 2025 15:05:36 +0000

Authors: Sena Onen Oz, Mehmet Gumus, and Wei Qi

Publication: Production and Operations Management
Forthcoming, Express: first published online 9 May 2025

Abstract::

From confusion to fusion: A new organizational form and the evaluation of category spanning in an established form

admin — Tue, 20 May 2025 15:10:34 +0000

Authors: Heewon Chae, Daphne Demetry, Deepak Nayak, and Todd Schifeling

Publication: Academy of Management Journal
Forthcoming, Articles In Press: published online 31 March 2025

Abstract::

Harambee! A triadic perspective on social impact: Organizations, evaluators, and target beneficiaries in Kenya

admin — Fri, 16 May 2025 14:30:49 +0000

Authors: Anna Kim

Publication: Administrative Science Quarterly
Volume 70, Issue 1, March 2025, Pages 246–291

Abstract::

Strategic best-response fairness framework for fair machine learning

admin — Tue, 20 May 2025 13:41:31 +0000

Authors: Hajime Shimao, Warut Khern-Am-Nuai, Karthik Kannan, and Maxime C. Cohen

Publication: Information Systems Research
Forthcoming
Articles in Advance: published online 7 Apr 2025

Revisiting the CEO effect through a machine learning lens

admin — Tue, 20 May 2025 13:55:16 +0000

Authors: Hajime Shimao, Sung Joo Kim, Warut Khern-Am-Nuai and Maxime C. Cohen

Publication: Management Science
Forthcoming, Articles in Advance: published online 2 Apr 2025

Abstract::

Management Science Research Centre (MSRC) Seminar: Luyi Yang

admin — Mon, 03 Nov 2025 16:42:11 +0000

Luyi Yang UC Berkeley

Too Good to Go: Combating Food Waste with Surprise Clearance

To be effective, sometimes leaders need to display aspects of both introversion and extroversion

admin — Thu, 15 May 2025 18:32:08 +0000

A stereotypical extrovert loves to engage with people, and derives energy from it. For stereotypical introverts, the reverse is true: they prefer to keep to themselves, and too much interaction with others saps their energy. But ambiverts display traits of both personality types, Professor Karl Moore told CBC Radio’s The Weekender with Jared Monkman. The word dates back to the 1920s, but Moore has revived it after interviewing many senior leaders as part of his research program.

Despite rise of chatbots, people still prefer human customer services

admin — Wed, 23 Jul 2025 15:19:43 +0000

Until recently, the most common way that customers interacted with a company’s customer service was via human agents on the telephone, the web or a mobile app. But increasingly, customer service is being provided by chatbots. Even though chatbots offer instant availability, 24 hours a day, more than two-thirds of people still prefer to speak with a human agent, according to research by PWC, an accounting consultancy. Most companies use chatbots as the first line of customer service, writes Prof.

Reimagining legal frameworks for sustainability: The 2025 TBLSA Impact Paper

admin — Thu, 07 Aug 2025 18:56:20 +0000

Earlier this summer, from May 4th through May 9th, ɬ�﷬’s Sustainable Growth Initiative (SGI) and Faculty of Law co-organised the 2025 ɬ�﷬ SGI Transformative Business Law Summer Academy (TBLSA).

Despite rapid rise of AI chatbots in customer service, customers prefer human agents

admin — Fri, 29 Aug 2025 19:48:10 +0000

If it feels like customer service chatbots are everywhere, it’s because they are. The worldwide chatbot market has grown from US$370 million in 2017 to about US$2.2 billion in 2024. But customers trust human customer service representatives more than they trust AI chatbots, writes Vivek Astvansh, an Associate Professor of Quantitative Marketing and Analytics at ɬ�﷬ Desautels.

Kate Arthur shares insights into literacy in the age of AI in UNESCO keynote

admin — Wed, 17 Sep 2025 18:36:14 +0000

What does it mean to literate in the age of artificial intelligence? According to Kate Arthur (EMBA 2021) , literacy is about more than knowing how to read or write, it’s about having the tools to understand the world around us and our active role in shaping it. Arthur’s own sense of literacy was upended when she was introduced to language of computing. Now an adviser at the Montreal AI Ethics Institute, Arthur has been exploring traditional, computing and AI literacies since the early 2000s.

European Union is in the early stages of regulating AI’s use of sensitive data

admin — Thu, 23 Oct 2025 17:50:51 +0000

Artificial intelligence is still an emerging technology, and we are only in the early stages of its regulation. The European Union is at the forefront of the technology’s regulation, says Simon Blanchette, Lecturer at ɬ�﷬ Desautels. The EU already has an artificial intelligence act, which centers on the level of privacy risk associated with individual use cases. “For example, when AI is used to evaluate loan or job applications, lots of sensitive, private information will be gathered,” Blanchette told CTV News.