ɬ�﷬ News - Staff

IT Services' 2025 Annual Report now available!

webfull — Tue, 07 Apr 2026 14:03:51 +0000

IT Services strives to “create seamless and engaging digital experiences” for the ɬ�﷬ community.

From tools that help students succeed to infrastructure upgrades and security enhancements, read the 2025 IT Services’ Annual Report to discover how we’re driving innovation and supporting students, faculty, and staff.

Le service des TI s'efforce de "créer des expériences numériques fluides et engageantes" pour la communauté de ɬ�﷬.

Published: 7 April 2026

Wi-Fi network: Action required to renew certificates for Windows, iOS and MacOS devices

webfull — Wed, 01 Apr 2026 19:17:32 +0000

On the morning of Thursday, April 2nd, IT Services will renew the security certificate that secures authentication to ɬ�﷬'s wpa.mcgill.ca, eduroam, cusm-muhc.mcgill.ca, and wpa.bus.mcgill.ca Wi-Fi networks.

This certificate allows you to sign on to the Wi-Fi network securely.

Some Android and Windows devices, as well as all iOS/MacOS devices will display a message prompting users to accept the new certificate.

If you receive that message, please follow the instructions below:

Windows :

Published: 1 April 2026

Update: uPrint Scan-to-Email Fix Deployment

webfull — Wed, 25 Mar 2026 19:17:38 +0000

Update: uPrint Scan-to-Email Fix Deployment

The fix for the scan-to-email issue will be applied to all affected uPrint machines this afternoon.

Each machine will be briefly unavailable for about 3 minutes while the update is installed:

Around 1:30 p.m. for some machines
Around 2:30 p.m. for others

During this time, the machines will not respond.

Thank you for your patience as we complete this update.

Published: 25 March 2026

Notice: Microsoft Planner for Teams – Service Disruption

webfull — Wed, 25 Mar 2026 19:10:13 +0000

Microsoft has experienced an incident affecting Planner in Teams, currently making it unavailable for some users.

A solution is in place, but it may take up to 72 hours to fully take effect.

Workaround: If Planner is missing or cannot be added in Teams, please use the Planner web app in the meantime.

Thank you for your patience.

Published: 25 March 2026

Ordering of HP computers Suspended Until Further Notice / Commandes d’ordinateurs HP suspendues jusqu’à nouvel avis

webfull — Mon, 23 Mar 2026 20:48:12 +0000

This is an update on the situation shared in recent announcements to the ɬ�﷬ community related to the availability of key computer components. It has become increasingly difficult to purchase computer equipment. Manufacturers across the industry are facing significant constraints as increased demand from large cloud infrastructure providers is affecting the global supply chain.

Published: 23 March 2026

Service Unavailable: Destiny One / Athena (SCS) affecting Non-Credit Course Offerings

webfull — Tue, 24 Feb 2026 15:27:23 +0000

Destiny One / Athena for the School of Continuing Studies (SCS) is currently unavailable affecting Non-Credit Course Offerings. Users are unable to log in at this time.

Our IT teams are actively investigating the issue. Updates will be shared as soon as more information becomes available.

Thank you for your patience.

Published: 24 February 2026

Internet Slowdowns on Campus

webfull — Fri, 20 Feb 2026 16:25:48 +0000

ɬ�﷬ is currently experiencing intermittent internet slowdowns affecting some online services and browsing speeds.

Our IT teams are actively investigating and working to restore normal performance as quickly as possible.

Thank you for your patience. Updates will be shared as they become available.

Published: 20 February 2026

Upgrade complete: Banner INB and Minerva now available

webfull — Tue, 10 Feb 2026 17:29:29 +0000

The required upgrade to Banner INB and Minerva, ɬ�﷬’s administrative system for student records and finance, has been successfully completed.

As of Sunday, February 15 at 3:00 pm, all affected systems are now fully operational, including:

Banner INB
Minerva (including student tax receipts and the ɬ�﷬ MarketPlace)
myProgress (degree progress tracking)
myThesis (Thesis Examination Management)

Published: 10 February 2026

Resolved: Microsoft 365 services experiencing disruptions

webfull — Thu, 22 Jan 2026 21:55:34 +0000

Update (Resolved): January 23, 7:00 a.m.

The login issue has now been resolved. Thank you for your patience while we worked to restore service.

Original message: January 22, 4:30 p.m.

Microsoft is reporting a service issue that may affect multiple Microsoft 365 services, including Exchange Online, the Microsoft 365 suite, OneDrive, and SharePoint Online.

What you may notice:

Published: 22 January 2026

Service Alert Update: Minerva intermittent access issues have been resolved

webfull — Thu, 14 Aug 2025 17:28:29 +0000

Update - Thursday, August 14, 2025 - Afternoon:

Staff and students can now access Minerva without any issues.

Original announcement:

Staff and students may currently experience difficulties accessing Minerva. Our IT Services team is actively working to resolve the issue. We appreciate your patience and will provide updates as soon as possible.

Published: 14 August 2025