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AI agents can automate tasks, but come with privacy and security risks 

Published: 30 March 2026

Most of us interact with large language models like ChatGPT and Claude through browsers or apps, but AI agents can apply the power of LLMs in entirely different ways. Agents can independently plan and execute multi-step tasks across multiple software systems, but they should be approached with caution, says ²Ñ²¹³Ù¾±²õ²õ²¹Ìý±á´Ç±ô±ô¾±²õ³Ù±ð°ù, an assistant professor of organizational behaviour at ɬÀï·¬ Desautels. 

"These models can be surprisingly effective, but are not 100 per cent reliable," Hollister told HR Reporter. AI agents take repeated screenshots to navigate a computer's user interface, which creates risks for confidential information. "It's widely agreed that they are a security concern, especially on a work laptop," she says. 

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