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Insights from the Reshaping the Future of Retail Conference

Published: 7 October 2025

Meghan Markowski (MMR'25) captures key takeaways from this year's Reshaping the Future of Retail Conference, which brought together over 250 retail leaders, academics, and students at Montreal’s...

European Union is in the early stages of regulating AI’s use of sensitive data

Published: 23 October 2025

Artificial intelligence is still an emerging technology, and we are only in the early stages of its regulation. The European Union is at the forefront of the technology’s regulation, says Simon...

ACCEPTER le vélo : Findings and perspectives from two years of research

Published: 5 November 2025

The ACCEPTER le vélo conference brought together researchers and policymakers to discuss the evolving landscape of cycling in Montreal and beyond. The first panel highlighted major progress in...

MMF ranked #1 in North America by Financial Times

Published: 16 June 2025

    The ɬ﷬ Master of Management in Finance (MMF) has placed on the 2025 Financial Times (FT) (pre-experience) Masters in Finance rankings list, coming in 38th out of 70 schools globally.

Despite rise of chatbots, people still prefer human customer services

Published: 23 July 2025

Until recently, the most common way that customers interacted with a company’s customer service was via human agents on the telephone, the web or a mobile app. But increasingly, customer service is...

EMBA Alumni Virtual Panel: Entrepreneurship and the EMBA

Wednesday, December 3, 2025 12:00to13:00

EMBA Alumni Virtual Panel: Entrepreneurship and the EMBA How can an Executive MBA support your entrepreneurial ambitions?/desautelsCategory: Desautels Faculty of Management

Despite rapid rise of AI chatbots in customer service, customers prefer human agents

Published: 29 August 2025

If it feels like customer service chatbots are everywhere, it’s because they are. The worldwide chatbot market has grown from US$370 million in 2017 to about US$2.2 billion in 2024. But customers...

Maxime Cohen named to world’s most cited researcher list for third straight year

Published: 2 October 2025

Each year, Stanford University and the academic publishing company Elsevier celebrate the world’s most influential researchers with its top 2% list, which identifies the researchers who are most...

Hari Gopalan (MMA’25), MMA Online graduate harnesses data for healthcare innovation

Published: 16 October 2025

As part of the first graduating cohort of ɬ﷬’s Master of Management in Analytics (Online) program, Hari Gopalan (MMA’25) is using data to improve healthcare systems at the Children’s Hospital...

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