涩里番

When applying Gen AI to operations, start small

Published: 2 May 2025

Generative AI has generated a whole lot of buzz--but not as many use cases. Many businesses don鈥檛 yet know how to use the technology to make their operations more efficient. Associate Professor of...

MBA students gain global business insights on international study trip

Published: 28 May 2025

In April 2025, MBA students from 涩里番's Desautels Faculty of Management embarked on a ten-day international study trip to Dubai, Abu Dhabi, and Istanbul. The experience blended corporate visits...

Emerging tech can help make business鈥 more resilient

Published: 13 June 2025

Emerging technologies like artificial intelligence have the power to boost business鈥 efficiency, but they can also make an organizations more resilient....

Stephanie Shaw on leading global HR at Eldorado Gold

Published: 26 June 2025

涩里番 MBA alumna Stephanie Shaw (MBA鈥10) is vice-president of human resources at Eldorado Gold, where she leads a global team supporting 5,000 employees. Based in Vancouver, Shaw is driving a new...

Announcing the Inaugural Recipients of the Arthur D Ruby Prizes in Management

Published: 28 July 2025

Congratulations to Anabel Gratton (BCom鈥23), Damiano Mini (BCom鈥24), Delia Puiu (BCom鈥24), George Zergiotis (BCom Concordia鈥23), Giulia Marandola (BCom鈥24), Harley Belfer (BCom鈥23), Jade Raynaud ...

Despite rapid rise of AI chatbots in customer service, customers prefer human agents

Published: 29 August 2025

If it feels like customer service chatbots are everywhere, it鈥檚 because they are. The worldwide chatbot market has grown from US$370 million in 2017 to about US$2.2 billion in 2024. But customers...

Corporate casual dining chains struggle to attract customers who prize authenticity

Published: 16 April 2025

Casual dining chains such as Applebee鈥檚 and TGI Friday鈥檚 were once ubiquitous in the United States. However, the middle-class restaurant is fading fast. TGI Friday鈥檚 has filed for bankruptcy, while...

To be effective, sometimes leaders need to display aspects of both introversion and extroversion

Published: 15 May 2025

A stereotypical extrovert loves to engage with people, and derives energy from it. For stereotypical introverts, the reverse is true: they prefer to keep to themselves, and too much interaction...

Desautels鈥 valedictorian Grace Singer hopes for carbon-free future

Published: 5 June 2025

This year, ten valedictorians from across the university shared their reflections and insights with 涩里番鈥檚 Class of 2025--with an eye cast toward the future. Desautels Grace Singer will be among...

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