Staff /it/taxonomy/term/2/all en RESOLVED: ɬ﷬ websites loading slowly for users off campus /it/channels/news/resolved-mcgill-websites-loading-slowly-users-campus-372396 <p>Update (April 13, 2026): This issue is now resolved.</p> <p>Original announcement (published Friday, April 10, 2026): ɬ﷬ websites are loading very slowly for users off campus due to a technical issue. ɬ﷬ users are advised to use the <a href="https://mcgill.service-now.com/itportal?id=kb_article_view&amp;sysparm_article=KB0010687">Virtual Private Network (VPN)</a> until this is resolved.</p> <p>We thank you for your patience. </p> Fri, 10 Apr 2026 14:20:55 +0000 uma.viswanathan@mcgill.ca 52353 at /it The Working Mind /it/channels/event/working-mind-372422 <p><em><strong>Online Session</strong></em></p> <p><b><i>Participants must attend</i> <i>both session dates on May 5 and May 7, 2026, to get certified.</i></b></p> <p> </p> Mon, 13 Apr 2026 14:45:23 +0000 admin 52364 at /it Recognition and Appreciation in the Workplace /it/channels/event/recognition-and-appreciation-workplace-372421 <p><em><strong>Online Session</strong></em></p> Mon, 13 Apr 2026 14:22:26 +0000 admin 52362 at /it The Working Mind /it/channels/event/working-mind-372418 <p><em><strong>Online Session</strong></em></p> <p><b><i>Participants must attend</i> <i>both session dates on May 5 and May 7, 2026, to get certified.</i></b></p> <p> </p> Mon, 13 Apr 2026 14:08:51 +0000 admin 52356 at /it Psychological Protection - One of the 13 Psychosocial Factors in the Workplace /it/channels/event/psychological-protection-one-13-psychosocial-factors-workplace-372419 <p><em><strong>Online Session</strong></em></p> Mon, 13 Apr 2026 14:17:12 +0000 admin 52358 at /it Burnout Prevention /it/channels/event/burnout-prevention-372420 <p><em><strong>Online Session</strong></em></p> <p>“Burnout is the biggest occupational hazard of the 21st century. It’s a phenomenon that has been increasing everywhere – growing like a virus.” Drs. Christina Maslach and Michael Leiter</p> Mon, 13 Apr 2026 14:20:09 +0000 admin 52360 at /it Managing Stress /it/channels/event/managing-stress-372416 <p><em><strong>Online Session</strong></em></p> Mon, 13 Apr 2026 13:36:37 +0000 admin 52354 at /it IT Services' 2025 Annual Report now available! /it/channels/news/it-services-2025-annual-report-now-available-372283 <p>IT Services strives to “create seamless and engaging digital experiences” for the ɬ﷬ community. </p> <p>From tools that help students succeed to infrastructure upgrades and security enhancements, read the <a href="https://mcgill.ca/x/5gs" rel="noreferrer noopener">2025 IT Services’ Annual Report</a> to discover how we’re driving innovation and supporting students, faculty, and staff. </p> <p>Le service des TI s'efforce de "créer des expériences numériques fluides et engageantes" pour la communauté de ɬ﷬.</p> Tue, 07 Apr 2026 14:03:51 +0000 jessica.jones2@mcgill.ca 52352 at /it Wi-Fi network: Action required to renew certificates for Windows, iOS and MacOS devices /it/channels/news/wi-fi-network-action-required-renew-certificates-windows-ios-and-macos-devices-372236 <p>On the morning of Thursday, April 2nd, IT Services will renew the security certificate that secures authentication to ɬ﷬'s <b>wpa.mcgill.ca</b>, <b>eduroam</b>, <b>cusm-muhc.mcgill.ca, and wpa.bus.mcgill.ca</b> Wi-Fi networks.</p> <p>This certificate allows you to sign on to the Wi-Fi network securely.</p> <p>Some Android and Windows devices, as well as all iOS/MacOS devices will display a message prompting users to accept the new certificate.</p> <p><b>If you receive that message, please follow the instructions below:</b></p> <p><b>Windows :</b></p> Wed, 01 Apr 2026 19:17:31 +0000 paul.espinosa@mcgill.ca 52351 at /it Introduction to SharePoint /it/channels/event/introduction-sharepoint-364157 <p class="note"><strong>NOTE:</strong> This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.</p> Tue, 11 Mar 2025 15:24:14 +0000 james.c.martin@mcgill.ca 46509 at /it Introduction to SharePoint /it/channels/event/introduction-sharepoint-361816 <p class="note"><strong>NOTE:</strong> This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.</p> Wed, 04 Dec 2024 20:55:28 +0000 stephane.boivin@mcgill.ca 46295 at /it Introduction to Bookings /it/channels/event/introduction-bookings-360939 <p class="note"><strong>NOTE:</strong> This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.</p> Tue, 05 Nov 2024 17:26:21 +0000 james.c.martin@mcgill.ca 46252 at /it GEN 300 - Banner Introduction /it/channels/event/gen-300-banner-introduction-352639 <p class="note"><strong>NOTE:</strong> This course will be held remotely. You will be provided information on how to attend once you register.</p> Fri, 10 Nov 2023 16:35:42 +0000 andrew.collier@mcgill.ca 45705 at /it GEN 300 - Banner Introduction /it/channels/event/gen-300-banner-introduction-352477 <p class="note"><strong>NOTE:</strong> This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.</p> Mon, 06 Nov 2023 14:00:39 +0000 andrew.collier@mcgill.ca 45686 at /it GEN 300 - Banner Introduction /it/channels/event/gen-300-banner-introduction-352473 <p class="note"><strong>NOTE:</strong> This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.</p> Mon, 06 Nov 2023 13:57:48 +0000 andrew.collier@mcgill.ca 45682 at /it