Graduate Students /it/taxonomy/term/826/all en Winner announced: Fujifilm hybrid camera - Student Digital Experience Survey /it/channels/news/winner-announced-fujifilm-hybrid-camera-student-digital-experience-survey-366529 <p><strong>Congratulations to Shaina Balyasnyy</strong> from the Psychology program (Faculty of Biomedical and Life Sciences) for winning the <strong>Student Digital Experience survey contest</strong> held in Fall 2025.</p> <p>Shaina won a <b>Fujifilm Instax mini Evo instant camera (film included). </b>Thank you to everyone who entered!</p> Thu, 21 Aug 2025 15:26:09 +0000 sara.distefano@mcgill.ca 49422 at /it Phishing Alert: Fake file-sharing phishing campaign directing to fake portal sites /it/channels/news/phishing-alert-fake-file-sharing-phishing-campaign-directing-fake-portal-sites-368640 <p>A phishing email is circulating among the ɬ﷬ community. See <u>details below</u>. If you receive it, please <b>do not interact with it</b>.</p> <p><b>If you have already interacted with this email (such as clicking a link or submitting personal information, including your ɬ﷬ password):</b></p> Wed, 29 Oct 2025 16:30:22 +0000 james.c.martin@mcgill.ca 50312 at /it Report suspicious emails from your ɬ﷬ Inbox /it/channels/news/report-suspicious-emails-your-mcgill-inbox-366020 <p>You can quickly report a suspicious email using the <b>Report Junk</b> or <b>Report Phishing</b> buttons available in <strong>Microsoft Outlook</strong>, whether you’re using the <strong>desktop app</strong>, <strong>mobile app</strong>, or <strong>Outlook on the web</strong>.</p> Mon, 14 Jul 2025 14:20:47 +0000 stephane.boivin@mcgill.ca 49256 at /it Changes to IT Services equipment loans – What you need to know. /it/channels/news/changes-it-services-equipment-loans-what-you-need-know-366413 <p>ɬ﷬’s <b>IT Services equipment loans</b> will be reduced to better reflect current needs and available resources. Starting <b>August 18, 2025</b>, only a limited selection of commonly borrowed equipment will remain available: laptops and wireless microphones.</p> <p>This initiative supports efforts to optimize resources and modernize services in line with <a href="/horizon-mcgill-program/">Horizon ɬ﷬</a>.</p> <p>During this transition, equipment pick up will continue to be available by appointment.</p> <p><a> </a></p> Thu, 14 Aug 2025 13:51:46 +0000 stephane.boivin@mcgill.ca 49396 at /it Update concerning Workday and data security /it/channels/news/update-concerning-workday-and-data-security-366490 <p> </p> <p>Workday has informed us of a phishing campaign that targeted many large organizations, including Workday. This led to unauthorized access to one of their third-party platforms, Workday’s Customer Relationship Management (CRM) software. There is no indication that ɬ﷬ employees’ personal information and HR related information stored in ɬ﷬'s Workday system were accessed during this incident.</p> <p>Nevertheless, we are doing our due diligence to investigate, and we are taking all necessary precautions to safeguard our systems and information.</p> Tue, 19 Aug 2025 20:25:33 +0000 james.c.martin@mcgill.ca 49418 at /it Secure version of Microsoft Copilot available to ɬ﷬ community! /it/channels/news/secure-version-microsoft-copilot-available-mcgill-community-357835 <p>ɬ﷬ offers a secure version of Microsoft Copilot Chat that protects our data using Commercial or Enterprise Data Protection (secure). Microsoft Copilot Chat, formerly known as Bing Chat or Bing Chat for Enterprise, is an AI tool built into Microsoft Edge. </p> <p>By engaging with the Microsoft Copilot AI chatbot, you can: </p> Thu, 27 Jun 2024 18:01:49 +0000 jessica.jones2@mcgill.ca 46019 at /it Service Alert Update: Minerva intermittent access issues have been resolved /it/channels/news/service-alert-update-minerva-intermittent-access-issues-have-been-resolved-366422 <p><strong>Update - Thursday, August 14, 2025 - Afternoon:</strong></p> <p>Staff and students can now access Minerva without any issues.</p> <p><strong>Original announcement:</strong></p> <p>Staff and students may currently experience difficulties accessing Minerva. Our IT Services team is actively working to resolve the issue. We appreciate your patience and will provide updates as soon as possible.</p> Thu, 14 Aug 2025 17:28:29 +0000 paul.espinosa@mcgill.ca 49397 at /it Some users may be unable to browse the web from home /it/channels/news/some-users-may-be-unable-browse-web-home-340147 <p>Some users are currently unable to browse the web from home. The IT team is actively investigating the issue and working to restore normal service as quickly as possible.</p> <p>If you are affected, please <a href="https://mcgill.service-now.com/itportal?id=kb_article_view&amp;sysparm_article=KB0010890">contact the IT Service Desk</a> for assistance.</p> <p>Updates will be shared as they become available.  We appreciate your understanding.</p> Tue, 05 Jul 2022 14:03:00 +0000 kristin.mueller-heaslip@mcgill.ca 45080 at /it The brand new “It Takes All of Us” course completion Award! /it/channels/news/brand-new-it-takes-all-us-course-completion-award-366120 <p>Starting <strong>July 29th, 2025</strong> , you will receive an award when you complete the “It Takes All of Us” course” in myCourses.</p> <p><a href="/it/article/community-connections-service-spotlights/brand-new-it-takes-all-us-course-completion-award">More information</a></p> Wed, 23 Jul 2025 19:38:05 +0000 stephane.boivin@mcgill.ca 49392 at /it The IT statistics and project dashboard are now available! /it/channels/news/it-statistics-and-project-dashboard-are-now-available-365585 <p><i>Français ci-dessous</i></p> <p><b>IT Services </b>strives to create seamless and engaging digital experiences for the ɬ﷬ community. We implement solutions, upgrades, and security enhancements that enable productivity, efficiency, and continued success for our staff and students.</p> Mon, 02 Jun 2025 17:49:08 +0000 stephane.boivin@mcgill.ca 47746 at /it IT Services' 2024 Annual Report now available! / Le rapport annuel 2024 du service des TI est maintenant disponible ! /it/channels/news/it-services-2024-annual-report-now-available-le-rapport-annuel-2024-du-service-des-ti-est-maintenant-356525 <p>As ɬ﷬’s new CIO, Paul Chamberland says IT Services strives to “create seamless and engaging digital experiences” for the ɬ﷬ community. From tools that help students succeed to infrastructure upgrades and security enhancements, read the <a href="https://mcgill.ca/x/iT8"><b>2024 IT Services Annual Report</b></a> to discover how we’re driving innovation and supporting students, faculty, and staff.</p> <p>-----------</p> Thu, 28 Mar 2024 19:54:23 +0000 jessica.jones2@mcgill.ca 45932 at /it Have you spotted these clues in your ɬ﷬ email? /it/channels/news/have-you-spotted-these-clues-your-mcgill-email-362752 <p>Attackers, scammers, marketers: these days they’re all taking advantage of AI to generate polished, typo-free content. Figuring out if an email is legitimate has definitely become more challenging. But when you access your ɬ﷬ email through Microsoft Outlook, you benefit from several extra features that help protect you from phishing.</p> <p><b>Keep an eye out for: phishing safety tips</b></p> Mon, 20 Jan 2025 21:46:13 +0000 james.c.martin@mcgill.ca 46391 at /it Resolved: Copilot file upload limit /it/channels/news/resolved-copilot-file-upload-limit-363902 <p>Resolved.<br /> <br /> Please be advised that MS Copilot chat is only allowing file uploads up to 1MB at this time. Microsoft is investigating the matter, and we will communicate any updates we receive.</p> Wed, 26 Feb 2025 18:28:08 +0000 sara.distefano@mcgill.ca 46436 at /it Learn how to use Copilot AI module now on myCourses /it/channels/news/learn-how-use-copilot-ai-module-now-mycourses-362558 <p>Microsoft Copilot is a generative AI tool that can help you write texts, generate images, translate texts into other languages, and much more.  Learn how to access this powerful tool and use its main features with our self-paced introductory online module on myCourses. Through hands-on exercises and real-world scenarios, as well as a discussion of ethical AI practices, you’ll be well-equipped to use Copilot productively and responsibly.</p> Tue, 14 Jan 2025 19:03:29 +0000 james.c.martin@mcgill.ca 46325 at /it Microsoft 365 license deactivation warnings /it/channels/news/microsoft-365-license-deactivation-warnings-362114 <p> </p> <p>IT Services recently migrated many Webex softphone users to Teams Phone.</p> <p>As a result, users may have received a message from Microsoft stating their license will be deactivated soon. (See screenshot above.) <b>It is a legitimate message from Microsoft.</b></p> <p>All ɬ﷬ faculty and staff are assigned Microsoft 365 licenses that provide access to applications such as Teams, Outlook, OneDrive, Word, and Excel. As part of the recent migration, IT Services changed the <b>type</b> of Microsoft 365 license assigned to some users.</p> Fri, 13 Dec 2024 14:47:49 +0000 james.c.martin@mcgill.ca 46317 at /it