Network Connectivity Interruption
Users may experience intermittent loss of access to the internet and 涩里番 online services due to an issue affecting the University's network infrastructure.
IT Services is aware of the issue and is actively investigating and working to restore stable service as quickly as possible. We apologize for the inconvenience and appreciate your patience.
Updates will be provided as more information becomes available.
涩里番 MarketPlace (MMP) Service Disruption
Due to a recent update to the 涩里番 MarketPlace (MMP) system, some purchasing and invoicing functions are currently unavailable. This affects requisitions, invoices, change orders, and receipts. Jaggaer (MMP's software provider), Procurement Services, and IT Services are working to restore service as quickly as possible. Updates will be provided as they become available.
Upgrade successful - Data Center firewall upgrade: Saturday, July 18, from 6:00 a.m. to 6:30 a.m.
UPGRADE SUCCESSFUL:
Please be advised that the firewall upgrade was successful.聽
We thank you for your patience during this process.
ORIGINAL MESSAGE posted on July 14, 2026:
IT Services will upgrade 涩里番鈥檚 Data Center聽firewall聽on Saturday,聽July 18, 2026, from 6:00聽a.m. to 6:30 a.m.聽
Extended downtime weekend: Banner INB, Minerva from July 11 to 12.
IT Services is preparing for a required upgrade to Banner INB and Minerva, the University's administrative system for student records and finance. Upgrading our systems on a regular basis is a fundamental activity that 涩里番 does to ensure we get the most functionality and security out of our tools and systems.
The downtime for the upgrade is scheduled to start on Saturday, July 11, 6:00 PM and end on Sunday, July 12, 3:00 PM.
Service Interruption: Work Study Employer Subsidization Service
The Work Study Employer Subsidization Service is currently unavailable. Staff are unable to access the application at this time.
IT Services is actively investigating the issue and working to restore service as quickly as possible. Updates will be provided as more information becomes available.
We apologize for the inconvenience and thank you for your patience.
Banner Maintenance Notice
Emergency maintenance will be performed on the Banner system this evening聽9:00 p.m. to 12:00 a.m. to address an issue and ensure continued service reliability.
During this maintenance window, Banner services will be unavailable or experience intermittent disruptions. Users are encouraged to save their work and log out of Banner before the maintenance begins.
We apologize for the short notice and appreciate your patience and understanding.
RESOLVED: Microsoft 365 Copilot Chat 鈥� Unable to submit prompts error message
Microsoft is currently investigating an issue affecting Microsoft 365 Copilot Chat. Some users may be unable to submit prompts and may receive a "Something went wrong" error.
Microsoft has implemented a fix and service recovery is in progress. Some users may continue to experience intermittent issues until recovery is complete.
IT Digital Transformation: People, not microchips
Digital transformation is about more than bits, bytes, and microchips. Discover how 涩里番 is building better digital experiences for its community.
Watch the video Voir la vid茅oMyThesis Issue Resolved
Update: The issue affecting MyThesis has now been resolved, and the platform is fully accessible again.
涩里番 IT Services has confirmed that services are operating normally. Users can now resume accessing and submitting thesis-related content as usual.
We appreciate your patience and understanding while this issue was being addressed.
Original message:
RESOLVED: 涩里番 websites loading slowly for users off campus
Update (April 13, 2026): This issue is now resolved.
Original announcement (published Friday, April 10, 2026): 涩里番 websites are loading very slowly for users off campus due to a technical issue. 涩里番 users are advised to use the Virtual Private Network (VPN) until this is resolved.
We thank you for your patience.聽
IT Services' 2025 Annual Report now available!
IT Services strives to 鈥渃reate seamless and engaging digital experiences鈥� for the 涩里番 community.聽
From tools that help students succeed聽to infrastructure upgrades and security enhancements, read聽the聽2025聽IT Services鈥櫬燗nnual Report聽to discover how聽we鈥檙e聽driving innovation and supporting students, faculty, and staff.聽
涩里番 App retired as of May 4, 2026 / Application 涩里番 retir茅e depuis le 4 mai 2026.
As part of our ongoing efforts to improve and streamline 涩里番鈥檚 digital experience, the 涩里番 app聽was retired on May 4, 2026.
Service Restored: REDCap System is back online
鲍辫诲补迟别:听
The REDCap system (Administration & Research) is now back online and fully operational.
The necessary updates and security measures have been completed, and service has been restored. We continue to monitor the system to ensure stability and security.
Thank you for your patience and understanding.
Original message posted yesterday:
Service Unavailable: Destiny One / Athena (SCS) affecting Non-Credit Course Offerings
Destiny One / Athena for the School of Continuing Studies (SCS) is currently unavailable affecting Non-Credit Course Offerings. Users are unable to log in at this time.
Our IT teams are actively investigating the issue. Updates will be shared as soon as more information becomes available.
Thank you for your patience.
RESOLVED: Workday service disruption
UPDATED Feb. 20, 2026, 14h58
Workday service has been restored. Thank you for your patience.