Staff

Upgrade successful: InterZone firewall upgrade: Saturday, March 14

admin — Tue, 10 Mar 2026 18:36:48 +0000

UPGRADE SUCCESSFUL:

Please be advised that the InterZone firewall upgrade was successful.

We thank you for your patience during this process.

ORIGINAL MESSAGE posted on March 11, 2026:

IT Services will be upgrading ɬ�﷬’s InterZone firewall on Saturday, March 14, 2026.

This change should not impact access to Internet or any ɬ�﷬ Data Center services. Users may experience a brief interruption when accessing some ɬ�﷬ systems that are not hosted in the ɬ�﷬ Data Center.

WMS 400 - Site Editing Training

admin — Wed, 04 Mar 2026 15:24:28 +0000

NOTE: This course will be held online. You will be provided information on how to attend once you register.

WMS 401 - Site Management Training

admin — Wed, 04 Mar 2026 15:24:59 +0000

NOTE: This course will be held online. You will be provided information on how to attend once you register.

WMS 301 - Site Management Training

admin — Tue, 11 Feb 2025 21:41:41 +0000

NOTE: This course will be held remotely via Webex or MS Teams. You will be provided information on how to attend once you register.

Introduction to SharePoint

admin — Tue, 11 Mar 2025 15:24:14 +0000

NOTE: This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.

GEN 300 - Banner Introduction

admin — Wed, 07 May 2025 19:38:41 +0000

NOTE: This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.

WMS 300 - Site Editing Training

admin — Wed, 07 May 2025 19:42:07 +0000

NOTE: This course will be held remotely. You will be provided information on how to attend once you register.

Service Restored: REDCap System is back online

admin — Mon, 02 Mar 2026 13:35:13 +0000

Update:

The REDCap system (Administration & Research) is now back online and fully operational.

The necessary updates and security measures have been completed, and service has been restored. We continue to monitor the system to ensure stability and security.

Thank you for your patience and understanding.

Original message posted yesterday:

The REDCap system (Administration & Research) has been temporarily shut down following the identification of critical vulnerabilities by the vendor.

Service Unavailable: Destiny One / Athena (SCS) affecting Non-Credit Course Offerings

admin — Tue, 24 Feb 2026 15:27:23 +0000

Destiny One / Athena for the School of Continuing Studies (SCS) is currently unavailable affecting Non-Credit Course Offerings. Users are unable to log in at this time.

Our IT teams are actively investigating the issue. Updates will be shared as soon as more information becomes available.

Thank you for your patience.

RESOLVED: Workday service disruption

admin — Fri, 20 Feb 2026 18:32:11 +0000

UPDATED Feb. 20, 2026, 14h58

Workday service has been restored. Thank you for your patience.

Internet Slowdowns on Campus

admin — Fri, 20 Feb 2026 16:25:48 +0000

ɬ�﷬ is currently experiencing intermittent internet slowdowns affecting some online services and browsing speeds.

Our IT teams are actively investigating and working to restore normal performance as quickly as possible.

Thank you for your patience. Updates will be shared as they become available.

Upgrade complete: Banner INB and Minerva now available

admin — Tue, 10 Feb 2026 17:29:29 +0000

The required upgrade to Banner INB and Minerva, ɬ�﷬’s administrative system for student records and finance, has been successfully completed.

As of Sunday, February 15 at 3:00 pm, all affected systems are now fully operational, including:

Banner INB
Minerva (including student tax receipts and the ɬ�﷬ MarketPlace)
myProgress (degree progress tracking)
myThesis (Thesis Examination Management)

Global computer equipment shortage: plan your purchases accordingly / Pénurie mondiale de matériel informatique : planifiez vos achats en conséquence

admin — Wed, 28 Jan 2026 21:02:51 +0000

La version française suit.

A global situation will affect the cost and availability of computer equipment over the next few years.

Key computer components are becoming harder to source and more expensive. This is mainly because large cloud and AI providers are purchasing equipment in increasing volumes, leaving less availability for others.

Industry leaders are warning that:

Resolved: Microsoft 365 services experiencing disruptions

admin — Thu, 22 Jan 2026 21:55:34 +0000

Update (Resolved): January 23, 7:00 a.m.

The login issue has now been resolved. Thank you for your patience while we worked to restore service.

Original message: January 22, 4:30 p.m.

Microsoft is reporting a service issue that may affect multiple Microsoft 365 services, including Exchange Online, the Microsoft 365 suite, OneDrive, and SharePoint Online.

What you may notice:

SharePoint "Alert me" is going away

admin — Thu, 18 Dec 2025 14:35:31 +0000

Microsoft is currently retiring SharePoint's “alert me”, which will disappear from ɬ�﷬’s SharePoint sometime between January and July 2026. ɬ�﷬ has no control over the exact moment when the feature will be removed within that timeframe.