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About our 2025-2028 strategic plan

For ɬÀï·¬, digital transformation is not just a technology challenge; it is also a cultural change. The 2025-2028 Strategic Plan outlines how IT Services is evolving its operating model to position ourselves for the future by effectively partnering with academic, research, and administrative units across ɬÀï·¬ serving as a catalyst for transformation.

Our new operating model aims to establish a more agile and collaborative IT organization. Our strategic priorities will guide this transformation:

  • Providing a user-friendly digital experienceÌýthat is seamless, intuitive, and accessible across all platforms
  • StrengtheningÌýcybersecurityÌýto ensure that sensitive data and systems are protected from growing digital threats
  • Integrating AI-driven toolsÌýacross the institution to support data analysis, personalized learning, operational efficiency, and decision-making
  • Supporting a data-driven cultureÌýfor decision-makers at all levels of the University
  • Enhancing IT governance and demand planningÌýto align our technology investments with ɬÀ﷬’s institutional priorities
  • Balancing theÌýIT operating modelÌýto take advantage of the benefits of centralized and decentralized operations alike.

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