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Infrastructure & Operations (I&O)

Glenn Hilditch

Glenn Hilditch

Director: Infrastructure & Operations (I&O)

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IIS provides campus-wide access to the network, Internet, email, and manages the IT infrastructure and IT operations for all centrally managed systems at ɬÀï·¬. I&O also liaises with Legal Services and Procurement Services to support vendor risk management and PCI compliance. In addition, I&O supports audit mandates, the development and review of IT policies, and reporting to the government. IIS is composed of five teams:

  • Cloud & Compute Management (managed by Sanghamitra Dutt):ÌýManages operating systems, infrastructure applications, and cloud platforms—covering IaaS (Infrastructure as a Service) for virtualized computing resources and PaaS (Platform as a Service) for application development and deployment to support network and unified communications (email, instant messaging, cloud storage, DNS, DHCP, etc.).
  • Enterprise Platform Management (managed by TBD):Ìýprovides and operates administrative applications infrastructures and services such as central databases, middleware, and API platforms.Ìý
  • Network & Telecom (managed by Spiro Mitsialis):Ìýmanages wireless and wired networks, and related components.
  • Physical Storage and Data CentreÌýOps (managed by Stephan Lengacher): This team isÌýresponsible for server management (virtual and physical servers), data storage and backup, and central IT Data Centres.ÌýThis team will also have a centre of excellence for infrastructure architecture.
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