The CAQ renewal process is entirely online and involves two steps:

• Completing an on the Immigration Quebec portal; and
• , paying the application fee, and uploading and submitting your supporting documents. At this time, the Arrima system is available in French only. You can use a webpage translation tool for assistance.听
• Follow our听PDF step by step guide听and/or watch our听听that covers:
  • CAQ Online Questionnaire and Application Payment
  • Obtaining Personalized Document Checklist and Submitting Documents on Arrima.

1. Create a profile on Arrima

   1. First, we recommend creating a profile on听听Creating your profile on Arrima first will facilitate making the payment later on in the application process.听

   2. 翱苍听听click on the听Acc茅der aux services en ligne/Access online services听option and then click on听Cr茅er un compte/Create an account.听Enter your email and create a password to make a profile on Arrima and choose听Je suis un individuel/ I am an Individual听to continue.
   3. Enter your personal information (name, birthdate, place of birth, current address, etc.) 别虫补肠迟濒测听the way you will enter听it in your CAQ application on the Immigration Quebec portal.听

2. Complete the online application questionnaire

   Complete the on the Immigration Quebec portal (you can also access this questionnaire by clicking on the 鈥淎ccess the application for temporary selection for studies鈥� button on Immigration Quebec鈥檚 webpage)

   1. Personal Information Section:
      • Enter your personal information (name, birthdate, place of birth, current address, etc.) exactly the way you entered it on Arrima. You can go back to your Arrima profile to ensure all the information matches what you are entering on the CAQ application. Verify everything, including your use of capital letters, commas, etc.Enter your name exactly as it appears on your passport.
      • If you have a first name and middle name on your passport, enter your first and middle name in the first name section.
      • If you only have one name on your passport (no first name or no last name) enter your name in both twice in the first and last name sections of the CAQ application.
      • For the question:

        ---

        听
        
        听

        Are you eligible for an exemption set out in the application management rules indicated in the ?

        Answer YES:

        • If you are extending your CAQ to continue studying in the same program, level of studies and same institution (涩里番) as your current CAQ.

        Answer NO:

        • If you are changing levels of study 鈥� e.g., going from Bachelor鈥檚 to Master鈥檚/PhD, Master鈥檚 to PhD, or PhD to Master鈥檚.

        Please review the CAQ Application Management Rules page before answering.

        ---

   2. Accompanying Family Section:
      • Immediate family members include: De facto (common law) spouse, child, spouse (married), mother and father who are temporary residents in Canada (visitors, students, workers), refugees, persons without status, foreign diplomats and consulars, permanent residents or Canadian citizens.
   3. Start and End Date of Program:

      CAQs can be issued for a maximum of 4 years at a time.

      • For the start date, indicate your first day of classes. See Key Academic Dates for details.
      • For the end date, indicate:
        • August 31^st if your final registered term will be Winter
        • November 30^th if your final registered term will be Summer
        • March 31^st if your final registered term will be Fall
   4. Annual Tuition Fees:

      Refer to the 涩里番 Fee Calculator for Undergraduate and Graduate tuition and fees. If the fees have not yet been announced for the upcoming academic year, you may estimate the fees using last year鈥檚 total and calculating the proposed annual increase.

   5. Who will pay for Tuition and Living Expenses?

      In order to renew your CAQ, you must provide to pay for your next year of studies (or for the remainder of your studies, if you will finish in under a year). You will be asked who will be paying for your living expenses and tuition.

      • If you are a graduate student receiving a stipend, award or grant, select 鈥淢测蝉别濒蹿鈥� as the person who will be responsible for your living expenses and tuition.
      • If more than one parent will be paying for the cost of your studies, select either 鈥淢y father鈥� or 鈥淢y mother鈥�. Your Personalized Document Checklist will contain one Declaration of Financial Support form that is partially filled out with one of your parent鈥檚 contact information. The second parent will also need to complete their own form. You can access a on Immigration Quebec鈥檚 website.
      • All person(s), other than yourself, who will be paying for the cost of your studies must sign a Declaration of Financial support form and provide proof of their financial capacity. If multiple people will be supporting you, you can access on Immigration Quebec鈥檚 website.
   6. After you have completed all of the required questions:
      • Save a copy (鈥減rint this page鈥�) of all of the answers you provided (Step 9 鈥� Verification of information provided)
      • Create your consultation profile (Step 10)
      • Save your application
      • Receive and record your CAQ application number.

3. Return to the听Arrima portal and pay the CAQ application fee

   After you complete the questionnaire, you will have to听submit the payment for the processing fee using your CAQ application number. You must pay your processing fee within 1 hour of completing your CAQ online application.

   1. Once you are logged into in your Arrima profile, go to the Mes Paiements/My Payments page to pay your CAQ application fee. There you will select Programme pour 茅tudiants 茅trangers /Foreign Student Program and enter your CAQ application number. If all of the information you entered is exactly the same as the information you included in your online CAQ application and in your Arrima profile, you should be able to proceed with the fee payment. The credit card does not need to be in your name.
   2. You must pay the processing fee within 1 hour of completing your CAQ online application. If you are not able to pay within 1 hour, you may have to .
   3. After making the payment, you may have to wait up to 48 hours to obtain your num茅ro de dossier/file number and your Personalized Document Checklist. You will need the num茅ro de dossier/file number in order to upload your supporting documents to Arrima and complete your CAQ application.
   4. You can view your payment confirmation on the Mes Documents/My Documents page in your Arrima account.
   5. If you receive an error message that your CAQ application cannot be found, this may be because the information you entered in the online questionnaire portion of your CAQ application and the information you entered in your Arrima profile does not match exactly. You can modify your profile on Arrima by clicking on the person icon in the top left corner.
   6. We have noticed that the Arrima profile sometimes automatically changes the date of birth as one day earlier even when students have entered the correct date. In order to overcome this technical issue, try logging into Arrima on a PC or try entering the date as one day later than the real birth date and proceed to make a payment.

4. Obtain your CAQ file number and Personalized Document Checklist

   48 hours after paying your application fees on Arrima, you can log into the to view your Personalized Document Checklist and your CAQ file number.

   • Your CAQ num茅ro de dossier/file number starts with 鈥淐00鈥� and is followed by 8 digits (C00XXXXXXXX). This number is different from your CAQ application number.
   • Gather all the documents on your Personalized Document Checklist. See the Documents section in this guide for more information.

5. Submit supporting documents on Arrima

   Log back into your account in order to upload your documents.

   1. Go to your Mes Dossiers/My Folders page and click Cr茅er un nouveau dossier/Create a new folder. Select Programme des 茅tudiants 茅trangers 鈥� D茅p么t de documents/Foreign Student Program 鈥� Submission of Documents and enter in your CAQ num茅ro de dossier/file number (C00XXXXXXXX), not your CAQ application number.
   2. Attach your required documents by clicking Joindre des Documents/Attach Documents (the paper clip icon) at the bottom of the screen. Select the type of document you will be uploading using the drop-down menu.
   3. You will receive a confirmation pop-up message each time a documents have been successfully uploaded.
   4. You can upload additional document(s) that are not included in your checklist combined into one pdf file. When selecting the type of document from the drop-down menu, choose 鈥�Autres types de documents鈥� (other types of documents).
   5. When you have finished uploading all of your documents, click Soumettre/Submit.
   6. IMPORTANT: If you do not click Soumettre/Submit, your documents will not be transmitted to Immigration Quebec and you will not get a decision on your application.
   7. Within a few minutes of submitting your application successfully, the File Status of your application should change from D茅p么t des documents en cours/Submission of Documents in progress to 顿茅辫辞蝉别谤/顿别辫辞蝉颈迟.
   8. 听If you start attaching your documents and then leave the Arrima page, the 鈥淎ttach Documents鈥� button (paperclip icon) will disappear. To continue attaching documents, go to your Mes Dossiers/My Folders page and scroll your screen all the way to the right of the page using the bottom scrollbar. You should see 3 dots appear on the right of the screen on the same row as your file number. Click on the 3 dots and then click on Continuer 脿 mettre 脿 jour les documents/Continue Filing Documents鈥�. The Joindre des Documents/Attach Documents and Soumettre/Submit buttons will reappear on the screen

6. Obtain your Letter of attestation of issuance of your CAQ for studies from Immigration Quebec

   The standard is approximately 25 business days. However, processing could take longer.

   • Your CAQ application decision will be issued to you on your , not on Arrima.
   • If your application is approved, a PDF of your CAQ (Letter of Attestation) will appear on your Immigration Quebec portal. This is the only version of the CAQ you will receive. You can use this CAQ to apply online to renew your study permit.
   • If you are a US citizen or US permanent resident and will be applying for your study permit at a Port of Entry (POE), print your CAQ (Letter of attestation of issuance of your CAQ for studies) and bring it with you when you travel to Canada. See our Study Permit Renewal Guide for US Citizens & US Permanent Residents for information on what documents you will need to show at the POE.

If you receive an Intention of refusal letter (Intention de refus) from Immigration Quebec requesting that you provide them with additional documents, contact us right away for guidance on how to proceed. You will have to submit your additional, required documents to Immigration Quebec electronically through the Arrima system. For a tutorial on how to submit your additional document(s), see our CAQ: Intention of Refusal Tutorial.

Related Content: